Question 1

Can I customize the size and design of my curtains?

Accepted Answer

Absolutely! We specialize in custom-made curtains to fit your exact measurements and design preferences. Our team will assist you in selecting the perfect fabric, style, and accessories.

Question 2

Do I need to take measurements myself before placing an order?

Accepted Answer

No, our professional team will visit your location to take precise on-site measurements for you.

Question 3

How long does it take from placing order to installation?

Accepted Answer

Curtain tailoring typically takes about 2 weeks. However, during busy periods like festive seasons, there may be slight delays.

Question 4

Do you provide installation services?

Accepted Answer

Yes! We offer professional installation services to ensure your curtains are properly fitted and hung. Our team will handle everything for a seamless experience.

Question 5

What should I do if I receive an incorrect, expired, missing, or unsatisfactory product?

Accepted Answer

We take such issues very seriously and will thoroughly investigate each case. Please do not dispose the product until the matter is resolved. Our team will review the situation to determine the cause. If a replacement is necessary, we will provide a new product at no additional cost, subject to material availability.

Question 6

Do you offer discounts for first-time customers?

Accepted Answer

Yes! We appreciate our new customers and frequently offer exclusive discounts or special promotions for first-time buyers.

Question 7

How do I get a price quote?

Accepted Answer

Pricing varies based on fabric type, size, and design. You can contact us for a free consultation, and we’ll provide a detailed price quote based on your requirements.

Frequently asked questions